Understanding the culture of Chinese buyers
It’s no secret that Chinese buyers
sometimes behave differently to Australian buyers in the property market.
The number of Chinese people buying
Australian properties has grown. At the same time, some agents, brokers,
vendors and bankers are expressing frustration at what is seen as their crazy
behaviour.
They see Chinese people paying what
are often seen as inflated prices, as well as arguing, jumping around and
bargaining hard in a bid to buy a property.
But dig a little deeper and you will
start to understand that there are historic and cultural reasons behind this
behaviour.
Historically, Chinese people like to
own property. There is a cultural attitude towards owning your own, not
borrowing or leasing it.
Before the rise of Communism, which
started in 1949, many Chinese owned their own property, whether that was a
factory, a farm, shop or house. Of course, once Communism was established this
changed and everything was shared.
However, the dream and ideal of
property ownership is deeply established in their minds. So when Chinese people
are buying property it is not because they are following a trend or because the
market is ripe; it is a tradition.
Of course it’s true that we Chinese
people like to bargain, regardless of we are rich or poor. This is how most
people buy things in China – even if we can afford something we still bargain
for it.
There are two reasons for this. If
you buy something and didn’t bargain for it you would be seen as foolish. But
also, if you get a good bargain, you “win face” in Chinese culture – and face
is more important than saving money.
When it comes to the Australian
property market, of course vendors can factor in the Chinese buyers’ love of
bargaining by inflating the sale price.
Here’s a word of advice: this can
backfire. When Chinese buyers find out this was the case, and that they’re
being played, that will end of the relationship. They will never go back to
you.
In Chinese culture, value & relationships are placed
ahead of everything else
But if they find that you’re
reasonable, honest, polite and friendly then not only will they go back to you
for more business but they will also recommend you to their friends and family
as well.
Indeed, relationships are sometimes
worth more than money and if the relationship is good, Chinese buyers may even
be happy to pay a little bit more.
I would suggest trying not to be too
harsh on Chinese buyers, especially in the start of your dealings with
them. If you want a long-term relationship, you must understand their
perspective.
There is a saying among Chinese that
means less short term profit but more long-term business. In other words, do
not kill the goose and take its egg.